The meeting is supposed to start now. Yet half of the participants are not present. And the present half is more busy with finding coffee, chatting or checking their emails. Latecomers at their worst, distractors at their best. Mild dysfunctional behavior? Mild maybe but repetitive and costly! And then, in the middle of your well-thought process, one stands up and things you should be doing differently, putting your process into question and suggesting alternative ways to proceed. And another starts telling an endless story about how it has been done in the past. Process interferes at short, storytellers at length. Serious dysfunctional behavior? Serious and damaging…